The Eye of the Storm:

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Sunday, August 15th 2010
8:30 - 9:30 am.
The Eye of the Storm: How Retail Leaders Communicate Change
Linda Talley


As a retail leader, you think that people follow you because of what you say, and you would be right. However, what people really follow is your body language because you are influencing people around you—even when you are saying nothing at all. Actions speak louder than words! Whether you are a business owner, a manager or staff person, there are times when you must be able to establish your leadership skills and lead. Make sure you know how to do that effectively. Learn key actions that leaders do to mis-communicate and the “fixes” they can make in order to be a congruent leader.



 

 The 4 biggest mistakes and the “fixes” for:

Fidgeting, tapping, jingling change
Standing rigidly in place
Walking & talking
Lack of hand gestures
Microinequities

Learning objectives:

  1. Learn techniques to improve your self-confidence, energy, and enthusiasm.

  2. Learn how to re-align your thoughts/words/actions to get what you really want in your business!

  3. Learn how to get rid of the little things that make you “invisible.”

  4. INCREASE employer-employee trust and morale

  5. Learn how perception and reality are both critical to your leadership and how to influence others to respond positively to you!

  6. CREATE a team commitment to shared vision and goals

This program will elevate your ability to lead at the top of your game. These ideas may startle some because you never thought about them. Well, now you will and your life and your business will never be the same!

Linda Talley, the body language expert, author and keynote speaker is the recognized authority is the recognized authority on how to use body language to create the results you want in your business and personal life. She is committed to people enhancing their performance in all areas of their lives. She works with individuals and groups focusing on personal leadership, communication and relationship skills. She helps them see the difference between someone who’s excellent and someone who’s mediocre.

Linda has presented programs for business, industry and the professions since 1984. Linda comes from a background in health care marketing and managed care. She obtained her undergraduate degree from the University of Texas at Austin and her graduate degree from Central Michigan University. Her experience as a leader and highly touted body language expert translates into dynamic, humorous, and profound presentations that will instruct you professionally, touch you personally, and inspire you to reach for the highest within yourself and your business.

Linda understands the push and pull of human relationships. Her presentations focus on personal leadership and communication concepts that create an awareness for personal balance, satisfaction and fulfillment. Linda says she grows people from the inside out. She has a unique way of taking timely and complex issues and presenting them so people can easily listen to them, hear them, understand them and integrate them.

Linda speaks, coaches and writes on advanced communication skills that enhance the individual’s personal leadership ability. She introduces new concepts and creates a new realm of possibility and space so that people can change their perspective on the spot and begin to practice new skills.

Do yourself a favor and attend these dynamic seminars at the August show. You won't be disappointed and you’ll be talking about it for a long time!



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